Exchanges can only be accepted within 7 days for the same items(s) in a different colour or size. If the size or colour is not available then you may exchange for equal or greater value in which you will need to pay the difference. The customer is responsible for all additional postage costs involved in the exchange process.
How to apply for an exchange
Please email us to discuss the return before sending via firstname.lastname@example.org we will get back to you within 48 hours. Please note returns will not be accepted without a returns number issued by Little Hearts.
Once your order has been finalised we may not be able to make any adjustments to your order as it is sent direct to our warehouse however please contact us at email@example.com and we will do our best to amend your order. If the order has been dispatch the customer is responsible for all addition postage costs involved in the exchange process and a returns number will need to be obtained before sending it back to Little Hearts.